Shipping policy

Shipping information

We currently ship within Canada only.

All orders are shipped for free, with no minimum purchase required.

Order processing

Orders are processed within 1–2 business days, from Monday to Friday.

Please note that orders are not processed or shipped on weekends or public holidays.

Once your order has been processed, it will be prepared for shipment from Canada.

Shipping times

Delivery times vary depending on your location.

Estimated delivery times are 2 to 5 business days after your order has been shipped.

We ship orders using Canada Post, Purolator, Fed Ex or ICS Courier, depending on the destination.

Order tracking

Once your order ships, you will receive a shipping confirmation email with a tracking number, allowing you to follow your package until delivery.

Questions about shipping?

If you have any questions regarding our shipping policy or your order, feel free to contact us at info@sorana.ca.

Our team will be happy to assist you.